As of today, September 18th, E-Verify and Sterling have been able to resolve the issues related to unplanned E-Verify outages. Additionally, both teams have been able to remediate the majority of issues that E-Verify’s modernization project introduced. Clients should expect to see the majority of their cases process normally and not remain indefinitely in a status of Processing.
The Sterling team has reviewed the backlog of E-Verify cases and identified a small subset to be manually re-submitted. If you notice reports that stay in a status of Processing for more than a week, please notify your Sterling representative for assistance and resolution.