Service Advisory: Martin Luther King Jr. Day to impact criminal searches, verifications, and D&HS services

Jan 14, 2021 @ 2:00 AM EST | United States

Sterling offices in the U.S. will close Monday, January 18, 2021, to celebrate Martin Luther King Jr. Day. Most U.S. courthouses, schools in session, and many businesses will also close in observance of the federal holiday. We also anticipate court closures and/or delays on Inauguration Day, Wednesday, January 20, 2021. As a result:
  • Sterling offices in the U.S. will close, and will resume business as usual on Tuesday, January 19, 2021.
  • Criminal searches and verifications with external dependencies are expected to be delayed by 24 to 48 hours.
  • Patient service centers (PSC) and eScreen managed sites may close or experience delays. We recommend candidates and employees call their chosen collection site to verify hours of operation.
If you have any questions, please do not hesitate to contact your Sterling Client Success representative.