On Tuesday, July 30, 2024 at approximately 6:06 p.m. ET, you may have started experiencing intermittent Sterling system and service issues due to a widespread outage from our AWS provider. As a result, some U.S. clients are currently unable to submit orders via the Client Hub.
We are in communication with our cloud service provider, who is actively working to resolve this issue. We will continue to monitor and will share updates as they become available. Thank you for your patience.