From Monday, April 25, 2022 at 7:00 a.m. ET to Tuesday, April 26, 2022, you may have experienced a Canadian Criminal Record Checks (CCRC) service disruption, specifically in regards to Canada Post identity verification. Candidates were able to complete the Canada Post identity verification process, but results were delayed.
We worked with our third-party service provider with urgency and they restored on Tuesday, April 26, 2022. We are anticipating 24 to 48 hour turnaround time delays, and will continue to monitor. Thank you for your patience.