The Sterling provider that conducts all levels of Fraud and Abuse Control Information System (FACIS) searches and Medical Sanction monitoring has notified us that they are conducting unscheduled emergency system maintenance. The emergency maintenance window started Tuesday, June 18, 2024 at 7:00 p.m. ET and is expected to continue through today, Wednesday, June 19, 2024 at 10:00 p.m. ET. As a result of the emergency maintenance, we are anticipating fulfillment delays of 24 to 48 hours.
We are actively monitoring the situation to reinstate fulfillment as quickly as possible, and will provide updates as they become available. Thank you for your patience.