System and Service Updates
Important Update: New state forms for Neglect/Abuse, Adult Abuse, Worker’s Compensation, and State Police services
Several states recently issued new form versions for the following Sterling services. Please begin using these new forms, available in our platform, effective immediately. Thank you for your continued trust in Sterling. Neglect/Abuse: Colorado, Washington...
Compliance Update: NYC Fair Chance Act Amendments
On December 10, 2020, the New York City Council passed Int. 1314-A, Prohibiting Discrimination Based on One’s Arrest Record, Pending Criminal Accusations or Criminal Convictions (the “Amendments”) to amend the City’s Fair Chance Act (“FCA”). The FCA, which took effect...
Compliance Update: Montgomery County, Maryland Fair Criminal Screening Standards Amendments
On November 20, 2020, the Montgomery County Executive signed into law Bill 35-20 (the “Amendments”) to amend the county’s Fair Criminal Screening Standards Law (the “Ordinance”). The Fair Criminal Screening Standards Law The original ordinance, which took effect on...
Resolved Service Advisory: Georgia Motor Vehicle Record (MVR) searches are available
Motor vehicle record (MVR) searches for Georgia became unavailable on Friday, January 15, 2021. Please note the system issue was resolved on Monday, January 18, 2021, and pending searches have been processed. Thank you for your patience.
Service Advisory: Martin Luther King Jr. Day to impact criminal searches, verifications, and D&HS services
Sterling offices in the U.S. will close Monday, January 18, 2021, to celebrate Martin Luther King Jr. Day. Most U.S. courthouses, schools in session, and many businesses will also close in observance of the federal holiday. We also anticipate court closures and/or...
Service Advisory: FMCSA Georgia state partner to conduct system maintenance through January 17
Starting Wednesday, January 13, 2021, from 7:00 p.m. to 7:00 p.m. ET, Sunday, January 17, 2021, a Federal Motor Carrier Safety Administration (FMCSA) state partner will conduct scheduled system maintenance, which may impact some Clearinghouse users’ ability to verify...
Resolved Service Advisory: Travis, Texas county criminal searches are available
Travis, Texas county criminal searches became unavailable on Tuesday, January 5, 2021. Please be advised the system issue got resolved on Friday, January 8, 2021, and pending searches will be processed by end of day, Monday, January 11, 2021. Thank you for your...
Service Advisory: Upcoming Social Security Administration system maintenance to cause CBSV processing delays
Starting Sunday, January 17, 2021 at 6:00 a.m. through 6:00 a.m. ET, Tuesday, January 19, 2021. the Social Security Administration will be conducting system maintenance on its Consent Based Social Security Number Verification (CBSV) service. Please note services will...