System and Service Updates
Service Advisory Resolved: San Bernardino, California county criminal searches are now available
Resolved on November 19: San Bernardino, California county criminal searches became unavailable on Friday, November 13, 2020. Please be advised the county resumed fulfillment on Tuesday, November 17, 2020, and all pending searches have been processed. Thank you for...
Service Advisory: Illinois sex offender searches processing delays
As of Thursday, November 12, 2020, Sterling is manually processing Illinois sex offender searches as a result of recent Illinois Sex Offender Registry website updates. Please note turnaround time delays are expected for searches that require additional research and we...
Important Update: Tentative Nonconfirmations must be actioned within 10 days
As of Monday, October 5, 2020, E-Verify requires enrolled employers to take action on Tentative Nonconfirmations (TNCs) for their employees within 10 federal government working days. Starting Thursday, November 5, 2020, E-Verify will begin notifying employers not in...
Resolved Service Advisory: San Bernardino, California county criminal searches are available
San Bernardino, California county criminal searches became unavailable on Monday, November 9, 2020. Please be advised the county resumed fulfillment on Wednesday, November 11, 2020, and pending searches will be processed by end of day Friday, November 13, 2020. Thank...
Service Advisory: Upcoming Veterans Day holiday fulfillment impact
In observance of Veterans Day, U.S. courthouses, schools, and some businesses will be closed on Wednesday, November 11, 2020. As a result, criminal searches and verifications with external dependencies are expected to be delayed by 24 to 48 hours. Patient service...
Compliance Update: Michigan Expungement Bills
On October 12 and 13, 2020, Michigan Governor Gretchen Whitmer signed a package of six bills (the “Amendments”) into law to expand criminal record expungement in the state. Effective 180 days after signing (April 11, 2021), the Amendments serve to advance the trend of...
Compliance Update: Florida Employment Eligibility Requirements
Beginning January 1, 2021, Florida employers will be required to take additional steps to verify the eligibility status of new employees. SB 664, An Act Relating to the Verification of Employment Eligibility (the “Act”) establishes obligations for employers in...
Criminal and verification delays expected in observance of Election Day
In observance of Election Day, many U.S. courthouses, some schools, and government businesses may close on Tuesday, November 3, 2020. Please note the following impact. School buildings may be used as election poll locations, and if so, the impacted district will be...