System and Service Updates
Qualified Closing Unperformables Report Available Upon Request
As the world emerges from the crisis, Sterling’s mission of providing a foundation of trust and safety has never wavered. We are also committed to fulfilling orders that were temporarily impacted by the COVID-19 closures that we have faced across the globe. For any...
Important Update: Courts announce Statewide Criminal Search fee updates
At the discretion of the courts, the following statewide criminal search fees are increasing effective May 11, 2020, for clients who are not fee inclusive: Florida statewide criminal search is increasing from $24 to $25 per request Missouri statewide criminal...
Resolved Service Advisory: Oklahoma statewide criminal searches are available
On Monday, April 27, 2020, Oklahoma statewide criminal searches became unavailable due to a system outage. Please be advised the issue was resolved on Monday, May 4, 2020, and all searches have been processed.
Resolved Service Advisory: Cameron, Texas criminal searches are available
On Tuesday, April 28, 2020, county criminal searches in Cameron, Texas became unavailable due to a system outage. Please be advised the issue was resolved on Saturday, May 2, 2020, and all searches have been processed.
Service Advisory: Cameron, Texas criminal searches are unavailable
On Tuesday, April 28, 2020, county criminal searches in Cameron, Texas became unavailable due to a system outage. At this time, there is no set date for resolution. We are monitoring the situation to reinstate county criminal fulfillment as quickly as possible.
Service Advisory: Oklahoma statewide criminal searches are unavailable
On Monday, April 27, 2020, Oklahoma statewide criminal searches became unavailable due to a system outage. At this time, there is no set date for resolution. We are monitoring the situation to reinstate statewide criminal fulfillment as quickly as possible.
USCIS releases guidance on how to properly complete Form I-9
The U.S. Citizenship and Immigration Services (USCIS) released a new handbook for employers for guidance on how to properly complete Form I-9. For an overview of major guidance changes, updates, and new content, review the Summary of Changes.
Action May Be Required: Pre-employment drug testing for marijuana prohibited in New York starting May 10, 2020
The New York City Council passed legislation last year that will prohibit employers from conducting pre-employment drug testing for marijuana in New York City for positions that are not deemed “safety-sensitive” or “at-risk” by the employer. This new law will take...