System and Service Updates
Important Update: Default criminal service in India has been changed to Local Court Criminal History Check
Effective immediately, Sterling is changing the default criminal service in India from Local Police Criminal History Check to Local Court Criminal History Check – this change will allow for more accurate and efficient results. If you'd like the default service to be...
Important Update: Ohio, Oregon, and Louisiana state tax forms are now available
To keep you up-to-date with the latest tax-related resources, Sterling reviews each state annually for changes in their income tax withholding and exemption forms, and we upload any new forms onto our New Hire Forms Library. This year, due to significant W-4 changes,...
Service Advisory: Processing delays for fingerprint requests in West Virginia
Please be advised that West Virginia is currently experiencing a four to six week turnaround time delay in processing fingerprint requests. As an alternative, consider requesting criminal searches on the county level.
Service Advisory: Mardi Gras celebration to delay criminal and verification searches
In observance of Mardi Gras on Tuesday, February 25, 2020, all courts in the state of Louisiana will be closed. St. John the Baptist court in Louisiana will also be closed on Wednesday, February 26, 2020. A 24 to 48 hour delay following the holiday is anticipated for...
Important Update: California, Idaho, Minnesota, New Jersey, and South Carolina state tax forms are now available
To keep you up-to-date with the latest tax-related resources, Sterling reviews each state annually for changes in their income tax withholding and exemption forms, and we upload any new forms onto our New Hire Forms Library. This year, due to significant W-4 changes,...
Service Advisory: County criminal data for San Bernardino, California is unavailable
As of February 15, 2020, county criminal data for San Bernardino, California is unavailable due to a court system upgrade. At this time, there is no set date for resolution. We are monitoring the source in order to reinstate fulfillment as quickly as possible.
Important Update: Delaware, Montana, North Carolina, and Nebraska state tax forms are now available
To keep you up-to-date with the latest tax-related resources, Sterling reviews each state annually for changes in their income tax withholding and exemption forms, and we upload any new forms onto our New Hire Forms Library. This year, due to significant W-4 changes,...
Service Advisory: Upcoming holidays to delay criminal and verification searches
In observance of Lincoln's Birthday on Wednesday, February 12, 2020, courthouses will be closed in California, Connecticut, Illinois, Missouri, and New York. Additionally, most U.S. courthouses, schools in session, and many businesses will be closed on Monday,...