System and Service Updates
Resolved Service Advisory – Floyd, Georgia county criminal and civil record data is available
On December 2, 2019, Floyd, Georgia court communicated that county criminal and civil searches in this jurisdiction became available. The court system experienced a cyber-attack on July 18, 2019, that impacted all CRAs. Sterling ran tests to ensure availability and...
Service Advisory Update – Floyd, Georgia county criminal and civil record data
As of December 2, 2019, Floyd, Georgia courts has communicated that county criminal and civil searches in this jurisdiction are available. The court system experienced a cyber-attack on July 18, 2019, that impacted all CRAs. We are running tests to ensure accuracy of...
New Form W-4 coming soon
The Internal Revenue Service (IRS) released a draft of new W-4 Form in August of this year. Their guidance is to begin using the new form starting January 1, 2020. The final version of the Form W-4 has not yet been published. Sterling plans to release an updated Form...
Upcoming Thanksgiving holiday
In observance of the Thanksgiving holiday: Most U.S. courthouses, schools in session and many businesses will be closed on Thursday, November 28 and Friday, November 29, 2019. As a result, a 24 to 48 hour delay following the holiday is anticipated for criminal and...
Resolved Service Advisory: Louisiana Motor Vehicle Record (MVR) searches availability
As of Monday, November 25, 2019, Motor Vehicle Records (MVR) for the state of Louisiana returned to service. MVR records were unavailable due to maintenance at the state's court system since Tuesday, November 19, 2019. The Sterling Operations team will process all...
Scheduled Outage Maintenance – Complete
Beginning on Sunday November 23, 2019 at 1:00AM ET and ending at 3:25AM ET Sterling Talent Solutions performed scheduled system maintenance on SterlingONE. The maintenance window has been completed and full system functionality is restored. Thank you for your patience.
Scheduled Maintenance November 23rd, 10PM – 2AM PDT
Sterling will be performing scheduled system maintenance on SterlingONE Saturday 11/23/2019 from 10PM (PDT) through Sunday 11/24/2019, 2AM (PDT). During this time our system will be unavailable.
SterlingONE is experiencing intermittent latency issues: Resolved.
Update: As of 3:35PM EST all intermittent system issues have been resolved.