An Amazon Web Services (AWS) outage caused Sterling system and service issues on Tuesday, July 30, 2024 from 6:06 p.m. to 10:57 p.m. ET in the US. Please note the outage is now fully resolved. During the outage, U.S. clients may have experienced intermittent system and service issues that impacted order submission.
While the underlying issue has been resolved by AWS, you may continue to experience intermittent issues as services recover. If login or order submission is unsuccessful, we encourage you to re-attempt.
We will continue to monitor and will share updates as they become available. Thank you for your patience.