In January 2021, the Social Security Administration issued a new SSA-89 form (version 12-2020) that’s used to fulfill Sterling’s Consent Based Social Verification (CBSV) service. The old CBSV version (02-2018) expired at the end of September 2021. To avoid delays, please begin using the new version immediately. Please contact us if you have any questions. Thank you for your continued trust in Sterling.