Starting Thursday, September 22, 2022 at ~9:00 a.m. ET, some Sterling I-9 clients may be experiencing intermittent E-Verify service due to technical issues. While E-Verify is unavailable, clients may have received emails stating that their “E-Verify case could not be created at this time” and “your company’s E-Verify account status is inactive.” Please note that client E-Verify accounts are still active and cases showing as “pending” will be reprocessed in the next 24 to 48 hours, once E-Verify technical issues have resolved. We apologize for the inconvenience and will share updates as they become available.
