A widespread third-party cloud service provider outage caused Sterling system and service issues from 10:38 a.m. ET to 7:30 p.m. ET on Tuesday, December 7, 2021. Please note the provider outage is now fully resolved.
While the underlying provider issue has been resolved, you may continue to experience intermittent delays for several hours as Sterling services recover. Sterling teams are assessing impact across our services and are taking action to mitigate this impact with urgency. We will continue to monitor the situation, and will share updates as they becomes available.
Thank you for your patience.