E-Verify Update – Outages & Modernization Impact Update

As of today, September 18th, E-Verify and Sterling have been able to resolve the issues related to unplanned E-Verify outages. Additionally, both teams have been able to remediate the majority of issues that E-Verify’s modernization project introduced. Clients should expect to see the majority of their cases process normally and not remain indefinitely in a status of Processing.

The Sterling team has reviewed the backlog of E-Verify cases and identified a small subset to be manually re-submitted. If you notice reports that stay in a status of Processing for more than a week, please notify your Sterling representative for assistance and resolution.

Scheduled Outage Maintenance

Beginning on Saturday at 10PM (PST) and ending Saturday at 10:45PM(PST) Sterling Talent Solutions performed scheduled system maintenance on SterlingONE. The maintenance window has been completed and full system functionality is restored. Thank you for your patience.