Jan 23, 2024 @ 11:06 AM EST | Global, United States
Starting Monday, January 22, 2024, Sterling is now processing criminal records in the 33 Kansas counties jurisdictions that have completed updating their court case information. Estimated turnaround times for pending criminal checks will vary. Sterling is continuing to monitor and validate the progress of the remaining counties. As a reminder, updated criminal and civil record data from the Kansas Judicial Branch has been unavailable due to a technical issue with the state’s information system that occurred in October 2023.
We will continue to keep you updated as new information becomes available. Thank you for your continued partnership.
Dec 21, 2023 @ 2:30 PM EST | Global
In observance of these January 2024 holidays, some government offices, schools, and businesses around the world will close:
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New Year’s Day will be celebrated on Monday January 1, 2024 in most countries around the world
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Day After New Year’s Day will be celebrated on Tuesday, January 2, 2024 in many countries
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Epiphany will be celebrated on Saturday, January 6, 2023 in many countries
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Three Kings Day (Día de los Reyes Magos) will be observed on Monday, January 8, 2024 in Colombia
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Martin Luther King Jr. Day will be observed on Monday, January 15, 2024 in the US
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Saint Sebastian Day (Dia de São Sebastião) will be celebrated on Saturday, January 20, 2024 in Rio de Janeiro (Brazil)
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Indian Republic Day will be celebrated in India on January 26, 2024.
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Australia Day will be celebrated on Friday, January 26, 2024 in Australia
As a result, criminal searches, drug and health testing and verifications with external dependencies are expected to be delayed 24 to 48 hours. We also recommend candidates and employees scheduled for drug and health services call their chosen clinic or laboratory to verify hours of operation.
For reference, here’s a global list of public and national 2024 holidays. Thank you for your continued trust in Sterling.
Dec 5, 2023 @ 8:23 AM EST | Global, United States
On Saturday, December 2, 2023, we started experiencing an issue that caused outdated data to display in the Sterling Analytics dashboards. As of 6:30 a.m. ET on Tuesday, December 5, 2023, this issue is resolved and data within the Sterling Analytics dashboards are now up-to-date and accurate. Thank you for your patience.
Dec 4, 2023 @ 10:20 AM EST | Global, United States
On Monday, December 4, 2023, an issue has been reported that’s causing outdated data to display in Sterling Analytics dashboards. Reporting dashboards currently reflects data as of Saturday, December 2, 2023 at 10:00 a.m. ET. Please note that order submission is not impacted. We are actively working to restore and will provide updates as they become available. We apologize for any inconvenience this may cause.
Dec 1, 2023 @ 8:05 AM EST | Global, United States
In observance of these December holidays, some government offices, schools, and businesses may close:
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Sultan of Selangor’s Birthday will be celebrated in Malaysia on Monday, December 11, 2023
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Christmas Day will be celebrated in many countries throughout the world on Monday, December 25, 2023
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Boxing Day and Saint Stephen’s Day will be celebrated in many countries throughout the world on Tuesday, December 26, 2023
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New Year’s Eve will be celebrated in many countries throughout the world on Sunday, December 31, 2023
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New Year’s Day will be celebrated in many countries throughout the world on Monday, January 1, 2024
As a result, criminal searches, drug and health testing, and verifications with external dependencies are expected to be delayed. We recommend candidates and employees scheduled for drug and/or health services call their selected testing site to verify hours of operation as some providers have modified hours.
For reference, here’s a global list of public and national 2023 holidays. Thank you for your continued trust in Sterling
Nov 21, 2023 @ 11:43 AM EST | Canada, Global, United States
We are constantly innovating our cloud-based platforms to deliver on our commitment of providing you with advanced, technology-enabled services. On Sunday, December 3, 2023, from 3 a.m. to 6 a.m. ET. Sterling will perform a planned system maintenance. As a result, your SterlingONE account will be unavailable during this time period. Thank you in advance for your patience and understanding.
