Feb 20, 2024 @ 6:05 PM EST | Global, United States
As of Tuesday, February 20, 2024, Sterling is now processing criminal records in the 68 Kansas county jurisdictions that have completed updating their court case information. Estimated turnaround times for pending criminal checks will vary. Sterling is continuing to monitor and validate the progress of remaining counties.
As a reminder, updated criminal and civil record data from the Kansas Judicial Branch has been unavailable due to a technical issue with the state’s information system that occurred in October 2023.
We will continue to keep you updated as new information becomes available. Thank you for your continued partnership.
Feb 16, 2024 @ 12:53 PM EST | Global, United States
As of Monday, February 12, 2024, we are fulfilling Fulton, Georgia criminal court searches via court public access terminals (PATs) until the court restores online access. Civil searches are not being fulfilled at this time. Currently, the county does not have an ETA for restoration of online access. Under current conditions, the backlog of Fulton County criminal searches is expected to be completed within 3-4 weeks. We are actively exploring additional alternate fulfillment options to help reduce this delay.
As a reminder, starting Monday, January 29, 2024, criminal and civil record data for Fulton County, Georgia became unavailable due to a technical issue with their information system that impacted all Consumer Reporting Agencies.
We will continue to keep you updated as new information becomes available. Thank you for your continued partnership.
Feb 15, 2024 @ 5:01 PM EST | Global, United States
On Wednesday, February 14, 2024, our E-Verify provider experienced a widespread issue with their photo matching tool. As a result, there were discrepancies where the photos transmitted by E-Verify did not align with the photos on the employees’ documents. The U.S. Citizenship and Immigration Service (USCIS) quickly resolved the issue.
If you were impacted, please leverage the following steps to handle impacted photo match discrepancies:
- Cases with erroneous photos should be closed, and new E-Verify submissions should be made to ensure the correct images are displayed properly to complete the photo match process.
- Verify that cases did not mistakenly receive a Tentative Nonconfirmation (TNC) based on an erroneous photo match.
Thank you for your patience.
Feb 12, 2024 @ 9:26 PM EST | United States
Due to a winter storm impacting the eastern U.S. states, certain clinics, including Quest, have issued a notice recommending delaying T-SPOT tuberculosis testing until Wednesday, February 14, 2024 due to the potential for shipping delays which can invalidate the specimens.
We will continue to provide updates as new information becomes available. Thank you for your continued partnership.
Feb 12, 2024 @ 3:05 PM EST | Global, United States
Starting Monday, February 12, 2024, Sterling is now processing criminal records in the 61 Kansas county jurisdictions that have completed updating their court case information. Estimated turnaround times for pending criminal checks will vary. Sterling is continuing to monitor and validate the progress of remaining counties.
As a reminder, updated criminal and civil record data from the Kansas Judicial Branch has been unavailable due to a technical issue with the state’s information system that occurred in October 2023.
We will continue to keep you updated as new information becomes available. Thank you for your continued partnership.
Feb 6, 2024 @ 1:35 PM EST | Global, United States
Starting Monday, February 5, 2024, Sterling is now processing criminal records in the 52 Kansas county jurisdictions that have completed updating their court case information. Estimated turnaround times for pending criminal checks will vary. Sterling is continuing to monitor and validate the progress of remaining counties.
As a reminder, updated criminal and civil record data from the Kansas Judicial Branch has been unavailable due to a technical issue with the state’s information system that occurred in October 2023.
We will continue to keep you updated as new information becomes available. Thank you for your continued partnership.
