Dec 1, 2020 @ 2:43 PM EST | United States
Ascension Parish, Louisiana criminal and civil records became unavailable on Thursday, November 26, 2020. Please note the system issue was resolved on Wednesday, December 2, 2020, and pending searches will be processed by end of day Thursday, December 3, 2020. Thank you for your patience.
Nov 30, 2020 @ 12:05 PM EST | United States
The Social Security Administration completed system maintenance on its Consent Based Social Security Number Verification (CBSV) service on Monday, November 30, 2020. While services have resumed, please note pending searches will take approximately 72 hours to process. Thank you for your patience.
Nov 24, 2020 @ 2:51 PM EST | United States
Update: Electronic drug test registration through Quest is active as of Tuesday, November 24, 2020 at 1:07 p.m. ET. Thank you for your patience.
Electronic drug test registration through Quest is temporarily disabled as of Tuesday, November 24, 2020. We are manually re-registering impacted candidates and are working with Quest to resolve the issue. Thank you for your patience.
Nov 19, 2020 @ 12:20 PM EST | United States
In observance of Thanksgiving, most U.S. courthouses, schools in session and many businesses will be closed on Thursday, November 26 and Friday, November 27, 2020. Please note:
- Criminal searches and verifications with external dependencies are expected to be delayed by 24 to 48 hours.
- Patient Service Centers (PSC) for Quest and LabCorp will be closed in observance of the holiday. eScreen managed collection site availability will vary, and we recommend that candidates and employees reach out to the site prior to testing to confirm hours of operation.
Nov 19, 2020 @ 10:17 AM EST | United States
As a reminder, the Social Security Administration is conducting system maintenance on Wednesday, November 18, 2020 at 6:00 p.m. through 6:00 a.m. ET, Monday November 30, 2020. Please note services will be unavailable during this maintenance window, but we will process your requests as soon as we can. Thank you in advance for your patience.
Nov 17, 2020 @ 11:42 AM EST | United States
Resolved on November 19: San Bernardino, California county criminal searches became unavailable on Friday, November 13, 2020. Please be advised the county resumed fulfillment on Tuesday, November 17, 2020, and all pending searches have been processed. Thank you for your patience.
Service Advisory on November 17, 2020: San Bernardino, California county criminal searches are unavailable as of Friday, November 13, 2020. Please note the county is experiencing a system issue and we are working with the court clerk to determine a date of restoration. We will communicate updates as they become available. In the meantime, please expect processing delays. Thank you for your patience.