System and Service Updates
Department of Justice National Sex Offender Public Website currently unavailable in multiple states and tribes
Starting Monday, October 23, 2023, the Department of Justice (DOJ) National Sex Offender Public Website (NSOPW) became unavailable due to an outage across multiple states and tribes. Turnaround time delays are expected for NSOPW searches and for the following state...
South Carolina criminal and civil records delayed
Since Monday, October 9, 2023, we have been experiencing intermittent access issues with the South Carolina criminal and civil record source resulting in turnaround time delays. On Monday, October 16, 2023, public record access for South Carolina became unavailable....
Kansas Judicial Branch criminal and civil court records unavailable
Starting Monday, October 16, 2023, criminal and civil record data for the Kansas Judicial Branch is unavailable due to a technical issue with the information system. The issue, which affects all Consumer Reporting Agencies, is impacting availability of court records...
Upcoming scheduled Social Security Administration system maintenance to cause CBSV processing delays
The Social Security Administration (SSA) is conducting upcoming system maintenance on its Consent Based Social Security Number Verification (CBSV) service. Please note the CBSV service will be unavailable during the following two scheduled maintenance windows: Friday,...
Update: Social Security Administration’s CBSV has been restored
Social Security Administration’s (SSA) Consent Based Social Security Number Verification (CBSV) service is now restored. Turnaround times are expected to return to business as usual by Wednesday, October 18, 2023. Previously, we reported that the CBSV service had...
Hinds, Mississippi criminal and civil records now available
As of Thursday evening, October 5, 2023, access to all criminal and civil records in Hinds County, Mississippi have been restored. There is currently a significant ~2 to 3 weeks backlog and turnaround time delays are expected in the processing of checks in this...
Update: Social Security Administration maintenance to cause CBSV processing delays
Social Security Administration’s (SSA) Consent Based Social Security Number Verification (CBSV) service has not been restored as expected after year-end maintenance. There is currently no ETA for reinstating service. As previously communicated, the Social Security...
Social Security Administration maintenance to cause CBSV processing delays
Effective immediately, the Social Security Administration (SSA) is conducting system year-end maintenance on its Consent Based Social Security Number Verification (CBSV) service. Please note the CBSV service is expected to be restored by Thursday, October 5 at 6:00...