System and Service Updates
Possible criminal, verification, and drug & health delays due to US winter storm
Starting Tuesday, March 4, 2025, a winter storm is impacting portions of the Central US, creating dangerous travel conditions and extended power outages that may result in possible criminal, civil, verification and drug & health screening service delays. In...
Scheduled Washington State Department of Licensing system maintenance complete, record access restored
Washington State Department of Licensing has completed the maintenance of their Motor Vehicle Record system and access to MVR records is restored. The backlog of searches is expected to be cleared and turnaround times returned to business as usual by end of business...
Possible criminal, verification, and drug & health delays due to winter storm
Starting Tuesday, February 18, 2025, a winter storm is impacting portions of Illinois, Indiana, Kansas, Missouri, and Tennessee, creating dangerous travel conditions and extended power outages that may result in possible criminal, civil, verification and drug &...
E-Verify service issues now resolved
From 11:15 a.m. to 12:06 p.m. ET on Thursday, February 13, 2025, E-Verify services were unavailable due to technical issues with the E-Verify system. As of 12:06 p.m. ET, E-Verify has fully restored their system and services, and you are now able to create and manage...
Possible E-Verify service interruption due to technical issues
We are currently investigating reports of a potential service interruption with E-Verify. Currently, the E-Verify service is experiencing service interruptions due to technical issues. While E-Verify is interrupted, Sterling I-9 clients may see delays in new case...
Upcoming scheduled Maryland Motor Vehicle Administration system maintenance to cause MVR search delays over weekend
Maryland Motor Vehicle Administration has notified us they are conducting upcoming maintenance on their Motor Vehicle Record system. MVR records will be unavailable for 23 hours starting Saturday, February 15, 2025 at 7:00 a.m. ET until Sunday, February 16, 2025 at...
Possible criminal, civil, verification, and drug & health delays across US as a result of three winter storms
Starting Tuesday, February 11, 2025, three winter storms are anticipated to affect multiple areas across the US, creating dangerous travel conditions and extended power outages that may result in possible criminal, civil, verification and drug & health screening...
Form I-9 Purge Feature Now Available
As of Friday, February 7, 2025, the Purge functionality for Form I-9s – that help you manage removal of Form I-9s that have reached the USCIS retention period – is now available. Previously, we had reported that the Purge functionality for Form I-9 was unavailable. We...