System and Service Updates
Upcoming scheduled 2 week long Social Security Administration system maintenance to cause CBSV processing delays starting Thursday, December 12
As an update, the Social Security Administration (SSA) will be conducting upcoming system maintenance on its Consent Based Social Security Number Verification (CBSV) service for approximately two weeks now starting 9 p.m. ET on Thursday, December 12, 2024 until...
Ongoing Canada Post strike may cause service delays
Effective Friday, November 15, 2024, employees at Canada Post began a labour strike. Please note the following important information regarding potential disruption to Sterling services: Canadian Criminal Record Check - Digital Proof of Identity only While we expect...
December holidays may result in screening service delays
In observance of these December 2024 holidays, some government offices, schools, and businesses will close: Immaculate Conception Day (Día de la Inmaculada Concepción) will be celebrated in Colombia on Sunday, December 8, 2024 Sultan of Selangor’s Birthday will be...
Department of Justice National Sex Offender Public Website experiencing intermittent state-source outages resulting in service delays
Starting Thursday, November 21, 2024, the Department of Justice (DOJ) National Sex Offender Public Website (NSOPW) is experiencing intermittent state-source outages that are impacting record access. As a result, NSOPW sex offender searches have been delayed. With...
Upcoming scheduled two-week-long Social Security Administration system maintenance to cause CBSV processing delays
The Social Security Administration (SSA) is conducting upcoming system maintenance on its Consent Based Social Security Number Verification (CBSV) service. CBSV records will be unavailable for two weeks starting Friday, December 13, 2024 at 9:00 p.m. ET until Monday,...
Access to Washington county and state criminal and civil online record source restored
Effective Monday, November 18, 2024, access to Washington county and state criminal and civil online records is restored, and the backlog is expected to cleared by end of business, Monday, November 25. Previously, we had reported that starting Monday, November 4,...
Access to San Joaquin County, California criminal and civil court records now restored
Effective Friday, November 15, 2024, access to criminal and civil records in San Joaquin County, California is restored, and the search backlog is expected to cleared by end of business, Wednesday, November 27, 2024. Previously, we had reported that starting Thursday,...
Washington county and state criminal and civil search delays due to issues with online source
Washington county and state criminal and civil records are currently unavailable due to an issue that has removed availability of the court's online system. The issue started on Monday, November 4, 2024. There currently is no alternative source for Washington county...