System and Service Updates
Upcoming E-Verify Outage
The Department of Homeland Security (DHS) informed us that the E-Verify system will be having a planned maintenance outage from Tuesday, May 5, 2020 from 10:00 pm to 11:59 pm, ET. During this time frame, E-Verify will not be available. Thank you for your understanding...
Resolved Service Advisory: Arizona Motor Vehicle Record (MVR) searches are now available
On Monday, April 20, 2020, Motor Vehicle Records (MVR) for the state of Arizona became unavailable due to a system outage. Please be advised the issue was resolved on Monday, April 27, 2020, and all searches have been processed. As always, please let me know if you...
Service Advisory: Arizona Motor Vehicle Record (MVR) searches are unavailable
On Monday, April 20, 2020, Motor Vehicle Records (MVR) for the state of Arizona became unavailable due to a system outage. At this time, there is no set date for resolution. We are monitoring the situation to reinstate MVR fulfillment as quickly as possible.
Resolved Service Advisory: Maryland sex offender website is now available
On Tuesday, April 21, 2020, the Maryland Sex Offender Registry website became unavailable. Please be advised the issue was resolved on Wednesday, April 22, 2020 at 5:00 p.m. ET, and all searches have been processed.
Service Advisory: Maryland sex offender website is unavailable
On Tuesday, April 21, 2020, the Maryland Sex Offender Registry website became unavailable. As a result, we are unable to fulfill Maryland sex offender searches at this time. Please note the issue is with the state of Maryland and there is currently no ETA for...
What’s New: Default and customizable adverse action notices
Sterling is sending all candidate communications via email since March 24, 2020 - including pre-adverse actions notices, adverse action notices, and disputes - due to social distancing guidelines and anticipated impacts to postal service in response to COVID-19. To...
Upcoming E-Verify Outage
The Department of Homeland Security (DHS) informed us that the E-Verify system will be having a planned maintenance outage from Tuesday, April 21, 2020 at 10:00 p.m. through Wednesday, April 22, 2020 at 2:00 a.m. ET. During this time frame, E-Verify will not be...
What’s New: Form I-9 is available
We are pleased to inform that the new Form I-9 is now available. The U.S. Citizenship and Immigration Services (USCIS) released a new Form I-9 on to the public and providers such as Sterling. Employers were able to use the prior version of the form (Rev. 07/17/2017 N)...