System and Service Updates
San Joaquin County, California criminal and civil court records unavailable
Starting Thursday, October 31, 2024, criminal and civil record data for San Joaquin County, California is unavailable due to a technical issue with their information system. At this time, there is no ETA for restoration of online record access. While the county’s...
Missouri Department of Motor Vehicles system maintenance results in processing delays for Missouri driver records
Starting Tuesday, November 5, 2024, through Monday, November 11, 2024, the Missouri Department of Motor Vehicles will be conducting system maintenance on its network. As a result, Missouri driver records will be temporarily unavailable during this time. All driver...
November holidays may result in screening service delays
In observance of these November 2024 holidays, some government offices, schools, and businesses will close: Diwali will be celebrated in Fiji, Guyana, India, Malaysia, Mauritius, Myanmar, Singapore, Sri Lanka Suriname, Tobago, and Trinidad, from Thursday, October 31,...
T-SPOT® Tests suspended in advance of Hurricane Milton, upcoming screening delays expected
Hurricane Milton is expected to make landfall in the US on Wednesday evening, October 9, 2024, impacting west-central Florida. Milton is the second hurricane to hit this area in less than two weeks. In anticipation of the hurricane's impact, several of our drug and...
Upcoming eScreen system maintenance may result in intermittent service outages
Our drug and health services provider, eScreen, has notified us they will be performing scheduled system maintenance starting Friday, October 11, 2024 at 9 p.m. ET to Sunday, October 13, 2024 at 9 p.m. ET. As a result, we are anticipating possible intermittent service...
Criminal, civil, verifications, identity and drug & health testing delays expected due to Hurricane Helene
Hurricane Helene is expected to make landfall in the US on Thursday evening, September 26, 2024, impacting the west coast of the Florida Peninsula and Florida's Big Bend, where the panhandle meets the peninsula. The predicted path of the hurricane may impact a broad...
Criminal records for Michigan statewide and 47 Michigan counties now restored
Access to Michigan statewide and county criminal records is currently restored as of Wednesday, September 25, 2024. We anticipate fulfillment turnaround times will be returned to normal by end of business, Wednesday, October 2, 2024. Previously, we had communicated...
October 2024 holidays may result in screening service delays
In observance of the October 2024 holidays noted below, some government offices, schools, and businesses around the world will close: Federal Executive Power Transfer Day (Día de la Transmisión del Poder Ejecutivo Federal) will be observed in México on Tuesday,...