Oct 29, 2024 @ 10:34 AM EDT | Global, United States
In observance of these November 2024 holidays, some government offices, schools, and businesses will close:
- Diwali will be celebrated in Fiji, Guyana, India, Malaysia, Mauritius, Myanmar, Singapore, Sri Lanka Suriname, Tobago, and Trinidad, from Thursday, October 31, 2024, to Friday, November 1, 2024
- Day of the Dead (Finados) will be celebrated in Brazil on Saturday, November 2, 2024,
- All Saints’ Day (Día de todos los santos) will be celebrated in Colombia on Monday, November 4, 2024,
- Melbourne Cup will be celebrated in Australia (Victoria) on Tuesday, November 5, 2024,
- Cartagena’s Independence Day will be celebrated in Colombia on Monday, November 11, 2024,
- International Remembrance Day/Int’l Armistice Day will be observed in Europe and the Americas on Monday, November 11, 2024,
- Veterans Day will be observed in the US on Monday, November 11, 2024,
- Republic Proclamation Day will be celebrated in Brazil on Friday, November 15, 2024,
- Mexican Revolution Day will be observed in Mexico on Monday, November 18, 2024,
- Black Conscience Day will be observed in Rio de Janeiro (Brazil) on Wednesday, November 20, 2024,
- Thanksgiving Day will be celebrated in the US on Thursday, November 28, 2024,
As a result, criminal searches, drug and health testing, and verifications with external dependencies are expected to be delayed. We recommend candidates and employees scheduled for drug and/or health services call their selected testing site to verify hours of operation as some providers have modified hours.
For reference, here’s a global list of public and national 2024 holidays. Thank you for your continued trust in Sterling.
Sep 26, 2024 @ 11:20 AM EDT | Global, United States
Hurricane Helene is expected to make landfall in the US on Thursday evening, September 26, 2024, impacting the west coast of the Florida Peninsula and Florida’s Big Bend, where the panhandle meets the peninsula. The predicted path of the hurricane may impact a broad area including Alabama, Georgia, Kentucky and Tennessee. 61 Florida counties are currently under a state of emergency and are expecting dangerous travel conditions, widespread flooding, and power failure. As a result of the storm:
- Criminal, civil and verification searches with external dependencies may experience delays.
- U.S. identity support sites in the impacted area may be closed – users may experience higher than normal wait times at nearby locations outside of the storm impact area.
- Drug and health testing may be delayed as clinic sites and laboratories in the impacted area may be closed until conditions are safe.
- Specimen transit times are expected to be impacted due to flight delays and cancellations.
- Certain clinics, including Quest, have issued a notice recommending delaying T-SPOT tuberculosis testing until Friday, September 27, 2024, due to the potential for shipping delays which can invalidate the specimens.
- We also recommend that candidates and employees call their chosen clinic site to verify hours of operation before visiting.
We are closely monitoring the situation and will provide updates as they become available. Thank you for your patience.
Sep 25, 2024 @ 2:20 PM EDT | Global, United States
Access to Michigan statewide and county criminal records is currently restored as of Wednesday, September 25, 2024. We anticipate fulfillment turnaround times will be returned to normal by end of business, Wednesday, October 2, 2024. Previously, we had communicated that criminal records for the Michigan statewide and these 47 Michigan counties became unavailable due to an issue with their court record system on Thursday, September 19, 2024.
Thank you for your patience.
Sep 25, 2024 @ 11:58 AM EDT | Global, United States
In observance of the October 2024 holidays noted below, some government offices, schools, and businesses around the world will close:
- Federal Executive Power Transfer Day (Día de la Transmisión del Poder Ejecutivo Federal) will be observed in México on Tuesday, October 1, 2024
- National Day/Golden Week will be observed in China, Hong Kong, and Macau on Tuesday, October 1, 2024 – Monday, October 7, 2024
- Labour Day will be observed in Australia on Monday, October 7, 2024
- Chung Yeung Festival will be observed in Hong Kong on Friday, October 11, 2024
- Our Lady Aparecida (Nossa Senhora Aparecida) will be observed in Brazil on Saturday, October 12, 2024
- Dussehra will be observed in India and Nepal on Saturday, October 12, 2024 – Sunday, October 13, 2024
- Columbus Day (Día de la Raza) will be observed in Colombia on Monday, October 14, 2024
- Canadian Thanksgiving Day will be observed in Canada on Monday, October 14, 2024
- National Indigenous People Day will be observed in the US on Monday, October 14, 2024
- Trade Union Category Day will be observed in Brazil on Monday, October 21, 2024
- Diwali will be observed in Fiji, Guyana, India, Malaysia, Mauritius, Myanmar, Singapore, Sri Lanka Suriname, Tobago, and Trinidad from Thursday, October 31, 2024 – Friday, November 1, 2024
As a result, criminal searches, drug and health testing and verifications with external dependencies are expected to be delayed 24 to 48 hours. We also recommend candidates and employees scheduled for drug and health services call their chosen clinic or laboratory to verify hours of operation.
Sep 24, 2024 @ 4:32 PM EDT | Global, United States
As of Thursday, September 19, 2024, criminal records for the Michigan statewide and 47 Michigan counties became unavailable due to an issue with their court record system. At this time, the court does not have an ETA for online service restoration; delays are expected. We are currently exploring alternate options to resume fulfillment as quickly as possible. We are continuing to monitor the situation and will provide updates as they become available. Thank you for your patience.
Sep 18, 2024 @ 6:07 PM EDT | Global, United States
The Social Security Administration (SSA) is conducting upcoming system maintenance on its Consent Based Social Security Number Verification (CBSV) service. As a result, CBSV records will be unavailable from Friday, September 27, 2024 at 9:00 p.m. ET until Thursday, October 3, 2024 at 6:00 a.m. ET. CBSV services ordered during the maintenance period will be delayed until the system is restored.
We will be monitoring SSA progress so that we can process your requests as soon as possible. Thank you in advance for your patience.
